Storyteller

Tech Writer and Interviewer

Elite Editing is seeking a seasoned freelance marketing strategist and writer to conduct interviews for the creation of customer-centric, business-focused customer evidence case studies, blogs, and marketing materials for our Fortune 500 business, technology, and thought leadership clients. Our interviewers engage with our client to determine a messaging strategy and uncover key story points. They then lead a virtual interview with the client’s customers to capture their story, seeking specific information, metrics, and quotable statements from C-suite and director-level stakeholders. With the support of editorial staff, the storyteller will then weave key client messaging into a unique customer success story or blog, providing a public-facing final product that is valuable to both our clients and their stakeholders.

Responsibilities:

• Research business trends, technical solutions, and industry-specific challenges in preparation for conversations with stakeholders.
• Track and record all story elements, research, and discoveries.
• Lead meetings with client stakeholders to discuss and determine relevant ways to convey the client’s intended messaging and accomplish the goals for the story or blog.
• Conduct conversational interviews with customer stakeholders to capture their story and uncover story details relevant to the customer experience.
• Craft a story strategy using client marketing and messaging guidelines and information from customer interviews.
• Create a strategic brief based on the client’s messaging and the information from the customer interview that will be utilized by the editorial and production team throughout the engagement.
• Write engaging, on-brand case studies and blog posts in line with a client-specific style guide.
• Collaborate with internal teams to follow and improve relevant processes.

You’ll be at the top of our list if you have:

• 3-5+ years of relevant experience in business, technology, or IT-related content development, marketing, or journalism
• Experience with interviewing subject matter experts, thought leaders, and executives
• Experience writing customer stories, case studies, or thought leadership pieces
• The ability to ensure a pleasant, effective, and directed flow of conversation and action with multiple stakeholders
• An understanding of how to quickly establish and maintain trust with stakeholders and problem-solve in the moment
• Prior agency experience or an understanding of agency/client relationships
• A fluent grasp of the English language, both spoken and written

Time commitment

• Availability for a minimum of 15 hours per week for interviewing and writing
• Flexibility to respond to work offers quickly (within one business day)
• Although we schedule most interviews 1 to 2 weeks out, we occasionally seek availability to complete expedited interviewing or writing assignments in 1 to 2 business days
• Ability to align with stakeholders’ availability for remote meetings and interviews during North American business hours

Rates

• Paid training
• Rates are tiered based on experience gained through completed work and demonstrated skill
• Higher pay rates are available for expedited work 

Application steps for storytelling

• Download the writing test and complete the test.
• Submit the writing test with your résumé and cover letter with journalistic writing samples that are fact or evidence based. Please note: Only candidates with all four criteria will be considered (writing test, resume, cover letter, writing samples). 
• Select candidates will be asked to conduct a mock interview with an interviewing lead at Elite. They will be given materials in advance to prepare. 
• Successful candidates will then be hired and move into a training status.