Frequently Asked Questions

Basic versus Advanced Editing: Which service should I choose?

Our Basic Editing services will check for errors in grammar, punctuation, syntax, spelling, consistency, and formatting. But if you’re looking for a more in-depth, comprehensive editing service, you may want to consider Advanced Editing, which offers so much more than a simple proofread. As part of our Advanced Editing services, we’ll consider the audience and purpose of each document. And as we edit and proofread, we’ll refine and tighten wording so your thoughts are clear and compelling. We’ll also help you maintain a consistent voice and style throughout.

If I submit my document on a Friday, when will I get it back?

You will get your document back within 24 hours of submission, no matter what time or day you sent it. So if you submit on a Friday at 6:00 p.m., we’ll have it back to you by Saturday at 6:00 p.m. at the latest. Our services are available 24 hours a day, 7 days a week, 365 days a year.

What will my document look like when it's returned?

You will have two documents returned: one with changes clearly marked and one completed with all changes incorporated. See a sample document. When we edit electronically, we use Word’s Track Changes tool. Learn more about Track Changes.

What types of payment methods do you accept?

We accept credit card payments through PayPal and Google Checkout. For long-term engagements, we offer additional billing options, including monthly invoicing.

Testimonials

This company provides the highest-quality, fastest, and most individualized attention I've ever seen among online editing services. The editors are incredibly talented, and the customer service can't be beat! I'd recommend them over any other company out there!